Sending Your Balance Back to Your Wallet
Withdrawal requests go through the same cashier screen you used to deposit. Pick the wallet you want paid out to — DANA, OVO or GoPay — enter the amount, and submit the request. We run a standard check on the account before releasing funds; this protects your wallet from unauthorised transfers. We do not publish fixed payout windows because processing depends on
your wallet provider's confirmation cycle. What we can say: requests submitted with verified accounts move through our queue without manual holds.
- Open withdrawal tab — Go to the cashier, switch to the withdrawal tab, and confirm your account is verified before continuing.
- Select payout wallet — Choose DANA, OVO or GoPay and enter the wallet number you want the funds sent to.
- Enter the amount — Type the withdrawal amount — it must not exceed your current confirmed balance — then hit submit.
- Await wallet confirmation — We process the request; your wallet provider sends a notification once the funds arrive on their end.